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Managed Service Provider (MSP)

What is an MSP, and what do they do?

The IT service marketplace is experiencing a shift. This shift is because the consumer is becoming more and more aware of what technology means to their businesses and are demanding better results and better service.

Bill Gates made a profound statement about technology. He said, "One thing is clear: We don't have the option of turning away from the future. No one gets to vote on whether technology is going to change our lives."

New technology ideas and products are being developed every day to make our businesses better, faster, more successful. If you don't take advantage of technology and learn how to harness it for the improvement of your company, your competition will.

Your business needs allies. You probably already have a few: your accountant, attorney, business coach or mentor. FTG wants to be your technology ally. FTG takes the time to learn about your business and its processes. We focus on providing you with innovative ways to use technology to give you the results you desire. We then manage and maintain your technology to ensure that it delivers those results. We are your IT department.

An MSP is a company that delivers proactive IT management services to their clients. "An MSP has ethics, integrity, expertise, resources, and the trust of thier clients." Charles Weaver, Co-Founder of the MSPAlliance.

It requires alot of work on our part as the MSP, to provide the time and attention necessary to ensure you get the most out of your business technology. Many service organizations are not happy with this shift, they would rather the consumer stay uninformed about the importance of proper system management. That is why the MSPAlliance was formed. To educate the marketplace about the advantages of the MSP model, and to differentiate a quality MSP from a service provider who simply wants to seperate you from your money.

FTG is a member of the MSPAlliance. What does this mean to you?

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